• Global community
    • Language:
      • Deutsch
      • English
      • Español
      • Français
      • Português
  • 日本語コミュニティ
    Dedicated community for Japanese speakers
  • 한국 커뮤니티
    Dedicated community for Korean speakers

Adobe programs tells me to buy stuff again

New Here ,
Sep 04, 2022 Sep 04, 2022

Copy link to clipboard

Copied

Hi! I go to a school that uses Adobe stuff on our laptop for our classes, I got a new PC at home and wanted to sit down and do some school work in Photoshop. When I downloaded Adobe Creative Cloud It said I should buy all of the stuff again or I can test them. Our school pays for our Adobe products. For some reason on my Laptop I can see them completely fine but on this PC It tells me to buy it again. 

I have just tried the logging out and then back in again to see If that works. Which It did not. 

My friend has Adobe stuff on his PC which is connected to the school gmail that we use while mine doesn't.

 

Views

51

Likes

Translate

Translate

Report

Report
Community guidelines
Be kind and respectful, give credit to the original source of content, and search for duplicates before posting. Learn more
community guidelines
Community Expert ,
Sep 05, 2022 Sep 05, 2022

Copy link to clipboard

Copied

to use your adobe id, sign into the cc desktop app using that adobe id http://helpx.adobe.com/creative-cloud/kb/sign-in-out-creative-cloud-desktop-app.html

 

if you need to install the cc desktop app, download from here https://creativecloud.adobe.com/apps/all/desktop?action=install&source=apps&productId=creative-cloud and use it to install your adobe subscription and trial programs.

 

if you have trouble downloading, use the alternative download site at page bottom here, https://helpx.adobe.com/in/download-install/kb/creative-cloud-desktop-app-download.html

Likes

Translate

Translate

Report

Report
Community guidelines
Be kind and respectful, give credit to the original source of content, and search for duplicates before posting. Learn more
community guidelines
Community Expert ,
Sep 05, 2022 Sep 05, 2022

Copy link to clipboard

Copied

LATEST

Ask someone at your school how to install the school licensed program

Likes

Translate

Translate

Report

Report
Community guidelines
Be kind and respectful, give credit to the original source of content, and search for duplicates before posting. Learn more
community guidelines
New Here ,
Sep 04, 2022 Sep 04, 2022

Copy link to clipboard

Copied

For some reason when I do "Log in with gmail" so It sends me to my web browser It doesn't work. If I log in with my gmail on the app It works... Sorrt for the trouble. It's solved!

Likes

Translate

Translate

Report

Report
Community guidelines
Be kind and respectful, give credit to the original source of content, and search for duplicates before posting. Learn more
community guidelines
Community Expert ,
Sep 05, 2022 Sep 05, 2022

Copy link to clipboard

Copied

good to hear.

 

for others, install the cc desktop app from here https://creativecloud.adobe.com/apps/all/desktop?action=install&source=apps&productId=creative-cloud and use it to install your adobe subscription and trial programs.

 

if you need info on how to sign in (or out), http://helpx.adobe.com/creative-cloud/kb/sign-in-out-creative-cloud-desktop-app.html

 

if you need to confirm/check your adobe id (and/or subscription), go here https://accounts.adobe.com

 

 

Likes

Translate

Translate

Report

Report
Community guidelines
Be kind and respectful, give credit to the original source of content, and search for duplicates before posting. Learn more
community guidelines