Adobe Report Builder in Excel “a runtime error occurred during the loading of the COM Add-in”

[Robert Koepke]

I have updated the Adobe Report Builder and installed the Office 365 updates. Neither of the previous steps resolved the issue. I performed a full repair for Office 365 and reinstalled Adobe Report Builder. The Adobe Builder Add-in was still not active. I reinstalled Office 365 and Adobe Report Builder then rebooted the laptop. I noticed an error message in Excel after checking the Add-in.

[Peru Bob]

I've moved this from the poorly named Community Help forum (which is the forum for issues using the forums) to the Get Started forum.

[Peru Bob]

I think you need to go here instead of these forums:

https://helpx.adobe.com/support/analytics.html