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rukent
Participant
March 2, 2017
Answered

Adobe taking money out of my account unauthorised

  • March 2, 2017
  • 2 replies
  • 17308 views

adobe have been taking money out of my account for two years and I have just discovered this , very angry . Have tried to Claim back I DD  but they are refusing .

I am disgusted with Adobe

Correct answer Kanikas

Hi there, 

 

I hope you were able to resolve the billing and account issues. Feel free to get in touch with our support for help. 

Please use this link to contact support: https://helpx.adobe.com/contact.html

 

Thanks 

Kanika 

2 replies

Participant
November 3, 2019

They been taken money from me for 2months. Even after I chatted with someone that works there and they told me they canceled it for me. Turns out they didn't and there still trying to take money from me. What's crazy is I changed cards but there still able to take money out of my account, Adobe is a big scam and I will get my money back on top of that let my 500k followers know about this scamming website. DONT TRUST! 

Participant
June 2, 2020

The same happened to me. It is incredible horrible support comunication without helping. I am disgusted too. I am editor and I was using Adobe Creative Cloud for 5 years. I absoletuly do not believe their assistants on chat. They always make promises and nothing happened. I spent every day 3 hours long conversation with one hundred assistants. 

[abuse removed by mod]

Kanikas
Community Manager
KanikasCommunity ManagerCorrect answer
Community Manager
June 8, 2020

Hi there, 

 

I hope you were able to resolve the billing and account issues. Feel free to get in touch with our support for help. 

Please use this link to contact support: https://helpx.adobe.com/contact.html

 

Thanks 

Kanika 

John T Smith
Community Expert
Community Expert
March 2, 2017
rukent
rukentAuthor
Participant
March 5, 2017

Thsnk but I want my money back as I didn't join anything

Sent from my iPhone

Just Shoot Me
Legend
March 5, 2017

Well you must of joined something Adobe is offering otherwise they wouldn't have your CC or bank account details.