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January 5, 2014
Answered

Adobe thinks I live in different country! Not able to correct them! Help!

  • January 5, 2014
  • 1 reply
  • 850 views

While trying to purchase creative cloud I'm informed that it's not provided for my country. My country? I live in the US. I go to my account information to check my address and all I see under "country/region" is uneditable text saying, "United States Minor Outlying Islands". I guess adobe knows better where I live than I do. I wasn't even aware that country existed, but according to adobe I live there. Haha. Anyway, I need this fixed to join the creative cloud and I have absolutely no idea where to turn. Please help me!

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Correct answer kglad

http://helpx.adobe.com/x-productkb/policy-pricing/account-password-sign-faq.html

if you can't change online via the above link, contact adobe supportt, http://www.adobe.com/support/chat/ivrchat.html

1 reply

kglad
Community Expert
kgladCommunity ExpertCorrect answer
Community Expert
January 5, 2014