Adobe XD installation issue

[balamurugank83080215]

Adobe Creative cloud installed while I'm getting this kind of error. Already  I have installed adobe XD. From last week adobe xd auto uninstalled. After that trying to install getting some error.PFA.

My system information:

Windows 10 Creators Update (64-bit) – Version 1703 (build 10.0.15063)

[Atul_Saini]

Moving the discussion to Creative Cloud Download & Install​ forum.

Hi Balamurugank,

Sorry that you are unable to install Adobe XD. Could you please click "More Info" and share exact error message and look for the solutions mentioned here: - Creative Cloud download and install errors?

If you are facing Error 191 while installing XD, check this out: - Error code 191 when installing XD on Windows.​

Please feel free to update this discussion in case you need further assistance.

Thanks,

Atul_Saini

[balamurugank83080215]

Getting this error.

101, C101

[italosan · Accepted solution]

Hi, try this way:

• downloaded and opened the CreativeCloudCleaner app from here - Use the Adobe Creative Cloud Cleaner Tool to solve installation problems,
• it popped up with a box to 'remove XD preferences'.
• Reinstalled XD from the CC panel and it worked.

[balamurugank83080215]

currently showing XD Preferences

I have removed all XD preferences but now also getting same error.

[balamurugank83080215]

adobe XD 70% installation completed after getting failed error.