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introvert rana
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January 4, 2020
Answered

Adobe XD installation not going beyond 44%

  • January 4, 2020
  • 1 reply
  • 685 views

I am installing Adobe XD using the creative cloud app on my Windows 10 (1909), but it doesn't go beyond 44%. I also tried it from another XD installer provided by Adobe and it said that I needed MSVCP140.dll and some vc runtime library. I know i have installed Dot Net Framework 4.5 and similar software but still i get this issue. Do I need to turn off firewall or what? Also, I couldn't copy these specific dlls to my system32 folder, says I don't have permission so how can I get around this?

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    Correct answer introvert rana

    Thanks Adobe Customer support helped me install a previous version which wasn't available on web. It installed straight away

    1 reply

    Nancy OShea
    Community Expert
    Nancy OSheaCommunity Expert
    Community Expert
    January 4, 2020

    Are you able to download apps from the Microsoft Store? 

    See these 2 help articles.

     

    Nancy O'Shea— Product User & Community Expert
    I
    introvert ranaAuthorCorrect answer
    Participant
    January 14, 2020

    Thanks Adobe Customer support helped me install a previous version which wasn't available on web. It installed straight away

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