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Adobe xd no abre

New Here ,
Jan 10, 2019 Jan 10, 2019

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He instalaeo Adobe Xd CC correctamente pero cuando lo quiero abrir se queda en blanco y se cierra. ¿Cómo soluciobo este problema?

Mi ordenador es un MSI CX61 2QC, tarjeta grafica NVIDIA GeForce.

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correct answers 1 Correct answer

New Here , Jan 10, 2019 Jan 10, 2019

Ya tenía Windows10 64 bit, ese no era el problema. Pero encontré la solución para windows en el siguiente enlace Adobe XD shows white screen after launch and crashes on Windows

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Community Expert ,
Jan 10, 2019 Jan 10, 2019

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you need win 10 64 bit build 10.0.15063 or better.

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New Here ,
Jan 10, 2019 Jan 10, 2019

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Ya tenía Windows10 64 bit, ese no era el problema. Pero encontré la solución para windows en el siguiente enlace Adobe XD shows white screen after launch and crashes on Windows

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New Here ,
Dec 02, 2019 Dec 02, 2019

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En mi caso ninguna de las soluciones propuestas ha funcionado. Un fin de semana entero revisando y probando todo lo que se aconseja en los foros y nada. He optado por desinstalar todo y buscar otra herramienta.

Me parece increible que Adobe lleve dos años sin resolver estos problemas y se desentienda de los usuarios planteando este tipo de soluciones.

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New Here ,
Aug 21, 2020 Aug 21, 2020

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Hola, estoy enfrentando este problema, podrias decirme que puedo hacer si en la ruta de del editor de registro de windows no encuentro la carpeta Associations? he intentando todo ya no se que hacer!
Gracias!

 

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New Here ,
Jun 06, 2021 Jun 06, 2021

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Hola, a mi me pasa lo mismo, no me abre XD. Aparece , parece que abre y luegose cierra todo. Como lo soluciono? Gracias, Rodrigo.

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New Here ,
Jul 11, 2022 Jul 11, 2022

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Me pasa lo mismo de un día para el otro, abre y se queda en blanco mostrando el logo... No hay solución?

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Community Expert ,
Jul 11, 2022 Jul 11, 2022

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start by checking if your computer meets specs, Adobe XD system requirements

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New Here ,
Mar 22, 2023 Mar 22, 2023

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Community Expert ,
Mar 22, 2023 Mar 22, 2023

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@MiguelAngelDelCarpio 

 

thank you

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New Here ,
Jul 22, 2023 Jul 22, 2023

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Gracias @MiguelAngelDelCarpio, funcionó y en cuestión de minutos.

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New Here ,
Aug 09, 2023 Aug 09, 2023

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A mi no me funcionó 😞

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Community Expert ,
Aug 09, 2023 Aug 09, 2023

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make sure your computer meets specs, https://helpx.adobe.com/creative-cloud/system-requirements.html

 

then, if it does, try resetting your preferences.

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New Here ,
Sep 27, 2023 Sep 27, 2023

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El problema persiste. No me ocurre siempre, pero de tanto en tanto no hay modo. La ùnica manera es desinstalar XD y volver a instalarlo. Un desastre.

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Community Expert ,
Sep 27, 2023 Sep 27, 2023

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@Chorch Maceiras 

 

did you reset your preferences?

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New Here ,
Sep 27, 2023 Sep 27, 2023

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Yes, I reset my preferences, And the I try to repair it. Never the less, some time is not working even when I remove it and Install it again.

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Community Expert ,
Sep 27, 2023 Sep 27, 2023

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you should try posting in the xd forum.  they may have info on known causes/solutions (eg, antivirus apps).

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New Here ,
Sep 27, 2023 Sep 27, 2023

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Algo que me ayudo a resolver el mal funcionamiento del XD en windows, fue desinstalar el "visual Basic". espero que ayude. Saludos

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