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Kenoshirt
Participant
February 28, 2016
Question

Adobe, your products suck

  • February 28, 2016
  • 26 replies
  • 48097 views

I have used Adobe products since Illustrator 88. Since then, each successive release of the top 3: Photoshop, Illustrator, and later on, InDesign has become more bloated, buggy, slow and frustrating to use than the previous version. Unfortunately Adobe is the de facto standard for creative professionals and we are at their mercy. Note I am currently using current CC applications in my workflow on a brand-spanking-new hyper-fast Mac tower.

Take Illustrator, for instance. I've lost count of the times I see a spinning beachball and have to wait for a few seconds just to select and move a square. With NO OTHER SHAPES in a document. A square. Seriously Adobe? Illustrator also takes an inordinate amount of time to save a file to disk that's only a few hundred K in size. I'd expect a 1.5 GB file to take a few moments, but a few hundred K?

Illustrator is also prone to crashing daily. Sometimes more than once. Or failing to open a simple file with a "not enough memory" error. What, 64GB of RAM isn't enough? I didn't realize today's computers choked on 8MB vector files.

I have time to write this post because I'm currently waiting for Illustrator to launch in "Safe" mode. It's been stuck on "Diagnostic Test 15 Checking Preferences..." for the last 45 minutes. I suspect it's locked up and I'll have to Force-Quit it and relaunch. Only to continue to get stuck in diagnostic mode. Thanks for a buggy diagnostic mode, Adobe! You're really swinging' for the fences!

If the creative professional space wasn't so Adobe-dependent I would dump it in favor of some of the alternate, and better, options out there.

Oh yeah, Creative Cloud SUCKS! I don't want every damned color I select and shape I paste to become a library object! Let us turn off the "features" we don't think are necessary for our workflow!

Back to *trying* to work on a file to meet a Monday deadline...

26 replies

Participant
March 10, 2020

This is sadly true. Adobe you are a clunky, heavy, buggy set of applications now. As an IT admin i spend a lot of time getting installations to work. Shame. RIP Adobe products.

Participant
February 20, 2020

I agree with you my friend. Adobe has catered to new users and left the older users behind. I spend too much time looking up their changed process of tools and tabs. I am trapped to use Adobe and I hate it.

 

Participant
December 17, 2019

isn't ironic that you don't see a Adobe associate replying to you?

Inspiring
December 16, 2019

i have had the same exact problem for the past 10 years. illustrator is trash, after effects is trash, adobe is trash, there is nothing we can do about it.

Participant
November 8, 2019

It's the end of 2019, and they STILL SUCK (in my case, Premiere and After Effects). Unbelievable. I'm moving on from this b.u.l.l.s.h.i.t as soon as I can.

airlystudio
Participant
October 5, 2019

I think it's time for adobe to rewrite all of their software for Desktop. 

 

New Adobe Photoshop on iPad is really good. I'm quite happy with XD. I think it's time to leave the legacy codes behind and rewrite PS and AI. 

Participating Frequently
January 24, 2019

Not only are the bloat and the mall functioning programs a problem.  The subscriptions are terrible. Service is terrible, and they don't keep their word.  We were promised a reduced price as a non profit. Then they would not honor it.  They continued to charge me for products I had cancelled, they charged me for the free graphics offered as a new account, then refused to remove my credit card from their system until I complained to the Better Business Bureau.  Now I am finding out ADOBE Creative cloud is difficult to uninstall.  My experience with ADOBE has been a nightmare, so many phone calls, emails and grief with no solution.  I have used Adobe products for 20 years.  I am now DONE!!

MSI-DesignTeam
Participant
August 7, 2018

I'm in the same boat. I've switched to Affinity Designer for my personal work and I'm attempting to convince my workplace to switch too.

gavins67758368
Participant
June 6, 2018

Same here, creative cloud is the pits, buggy as hell. Any company with a tool hidden away for removing its own software knows it has major issues. And customer care don't even get me started 4 hours of my life I'll never get back, the issue never resolved (had to wipe the system to get it fixed). Passed around from customer rep robot to the next having to repeat everything 5- 8 times.....get your act together, disgraceful. Ill be moving to Axure.

ProDesignTools
Community Expert
Community Expert
June 7, 2018

Axure?

Did you know that Adobe just made XD free for everyone, for life?

Yes, It’s True: Adobe XD (New Experience Design Tool) Is Now Free!

MagnusKallas
Participating Frequently
June 5, 2018

Considering the fact this topic was created years ago and still the same bugs are a present problem, one cannot blame the customer.

But I have to say good words too - the team behind InDesign is doing a great job. It's practically taking over Illustrator.

Known Participant
June 17, 2018

Christ! If InDesign really is better than Illustrator in terms of crashes, unreliability and memory-hogging, then Illustrator must be making people go postal on a daily basis. I have spent nearly £1000 on my Indesign single app subscription and it gets progressively slower and more unreliable with each 'upgrade'.