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Martin Carré
Participant
April 7, 2014
Question

AE CC Stuck at 90% when installing

  • April 7, 2014
  • 4 replies
  • 9679 views

Hey guys, I just formatted my MacPro and intsalled mavericks. My Creative Cloud account is fine, already did my payments. At home it all installed fine, but at work, AE is stuck at 90% and DOES NOT MOVE.

I already cancelled installation, restarted and retried but it is still stuck at 90%.

Does anyone have any idea?....

Machine Specs

2 x 2,8 GHz Quad-Core Intel Xeon

16 GB Ram 800 MHz DDR2 FB-DIMM

NVIDIA GeForce GTX 660 Ti 2048 MB

OS X 10.8.1 (12B19)

Cuda Driver 5.5.47

Dual Monitors via DVI link on 1080P

Adobe Creative Cloud member

    This topic has been closed for replies.

    4 replies

    Participant
    May 19, 2016

    I had the same problem, here is how I fixed it.  Go to Control Panel and select uninstall programs.  At 90* installation Adobe reader was showing up in the list on my machine.  Highlight it and click the "Change" button above.  Then select the "Repair" option.  And that's it!  Fixed my issues.  I am on a windows 7 machine.

    Liqhtnlng
    Participant
    November 14, 2014

    I am having the same issue, except with Photoshop.

    Participant
    April 24, 2014

    Hey Martin

    I had the same problem and i think i know why its stuck. try going to files and open manually AE, a message should come up and say" AE may be incomplete or damged" and click ingrore. ADobe Manager should pop up and sign in and then the installer will move from 90 to 97%

    GautamBahl
    Inspiring
    April 9, 2014

    Hi Martin,

    Please use the below alternate link to download After Effects CC.

    http://prodesigntools.com/adobe-cc-direct-download-links.html

    Please make sure to complete the Very Important Instructions section prior to clicking on the download link.

    Thanks