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after download of Photoshop, it will login in and register. it says no connect available, however I can login through browser. Can you help
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Are you getting error message as " Please connect to Internet and Retry" while launching Photoshop cc application?
Also please specify operating system and the version of your computer.
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the program (photoshop 13) will not go online and activate i am running windows 7 64 bit
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1)Open Control Panel and then click on the option "Network and Internet" .
2)Click on Internet options, click on 'Connections' tab.
3)In the 'Connections' tab, select 'LAN' settings, you will be able to view the Local area network settings box.
4)Check the box-"Automatically Detect Settings" and then "uncheck" all the other check boxes like 'Use automatic configuration script', 'Use a proxy server' , Bypass proxy server' ,then click on ok button .
6)Click on "LAN settings" button again , make sure "Automatically Detect Settings" is the only option selected, keep the LAN properties window open.
Then try to activate Photoshop application.
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No it did not work. Still will not give me the Adobe ID page to login. Just goes to error.
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Was the setting already set to " Automatically Detect Settings" by default or did you change it now ??
Close all Adobe applications .
Press Windows button (located between Ctrl and Alt buttons) along with R button together at a time , you will get a run command window.
Type in below command and hit 'Enter' key.
appdata
Then navigate to Local>Adobe>OOBE. Open OOBE folder and delete opm file.
Once you had deleted opm file, try to Sign in .
Let me know if you still face issue.
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Already set as default
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If deleting opm.db file and Signing in , did not work , please follow below steps:
Open C:drive and navigate to C:\Program Files (x86)\Common Files\Adobe.
Open Adobe folder and delete folders named Adobe Application Manager and OOBE.
Disable Anti-Virus and Firewall temporarily.
click on the below link an download Adobe Application manager and install the same .
http://download.adobe.com/pub/adobe/creativesuite/cc/win/ApplicationManager8.0_all.exe
Once the installation process is completed, locate Adobe Application manager shortcut on Desktop and double click on it .
It will start update process.
Once update process is completed.
Try Signing in to Photoshop application and check.
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Ok that gave me Adobe creative cloud on the desk top. Tried opening photoshop still will not accept the login
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The file was there. I deleted it. Same problem. Ugh
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Let me know if the settings was settings were same.
We will proceed with further steps.
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Did you deleted opm.db file and tried signing in ?
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So sorry to hear that. please try with above steps mentioned.
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Please post the snapshot of Photoshop sign in pop up
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Damn it worked. Did it one more time and it worked. Thanks!!!! Know to try elements
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Thank you!!!
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Awesome! I am very happy to hear that. You are most welcome.