after downloading any app from creative cloud it not oppen APPCRASH

[mansoora600190]

app crash

[VarunS-NrjXZ4]

Hi Mansoor

Kindly refer to Creative Cloud Help | CC 2015 applications crash on launch | Mac OS

CC applications close immediately after launch

Problems with Creative Cloud (apps not starting)

See if this helps.

Thanks

Varun

[mansoora600190]

Problem signature:

Problem Event Name: APPCRASH

Application Name: Adobe Premiere Pro.exe

Application Version: 9.0.1.36

Application Timestamp: 55acd8dd

Fault Module Name: MSVCR120.dll

Fault Module Version: 12.0.21005.1

Fault Module Timestamp: 524f83ff

Exception Code: c000001d

Exception Offset: 000000000008ca90

OS Version: 6.1.7600.2.0.0.256.1

Locale ID: 1033

Additional Information 1: f911

Additional Information 2: f9117f2c8a52791eb11044aaa5172d0e

Additional Information 3: 4cf1

Additional Information 4: 4cf1f666ee18a19b219f845b0dba8216

Read our privacy statement online:

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If the online privacy statement is not available, please read our privacy

statement offline:

C:\Windows\system32\en-US\erofflps.txt

[mansoora600190]

Dear

I need someone to enter to my laptop and help me im not pro in computer staff

Sent from my iPhone

[mansoora600190]

Btw im using windows 7

Sent from my iPhone

[VarunS-NrjXZ4 · Accepted solution]

Kindly Contact Customer Care

Thanks

Varun

[Pattie-F]

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