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Answered

After effects won't install! HELP!

Hi,

My after effects crashed and I removed the software. When I started up the installer it gave this error:

Exit Code: 15

Please see specific errors below for troubleshooting. For example, ERROR: DW051 ...

-------------------------------------- Summary --------------------------------------

- 0 fatal error(s), 2 error(s)

ERROR: DW051: Dependency of session payload {4817D846-700B-474E-A31B-80892B3E92E3} DVA Adobe After Effects CS6 11 has changed.

ERROR: Media DB Error : 6

-------------------------------------------------------------------------------------

Please help me!

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Correct answer Evoxian

Have you installed any other Adobe apps on your computer other than Adobe Creative Cloud app ?

Update:

I fixed it instead of cleaning up only ae files I cleaned up all adobe files so the program works fine now! thnx all for the support!

Legend

Run the cleaner tool and try again.

Mylenium

Participant

Already did but it doesn't work

Participant

you need to provide more spec details

Participant

Well, I uninstalled AE because of an error and then when I tried to install it again it wouldn't let me...

EvoxianAuthorCorrect answer

Participant

Have you installed any other Adobe apps on your computer other than Adobe Creative Cloud app ?

Update:

I fixed it instead of cleaning up only ae files I cleaned up all adobe files so the program works fine now! thnx all for the support!

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