• Global community
    • Language:
      • Deutsch
      • English
      • Español
      • Français
      • Português
  • 日本語コミュニティ
    Dedicated community for Japanese speakers
  • 한국 커뮤니티
    Dedicated community for Korean speakers
Exit
0

after loading Premium trial, Creative Suite CS6 doesn't work

New Here ,
Jun 05, 2015 Jun 05, 2015

Copy link to clipboard

Copied

'I paid a dear price for the Adobe Creative Suite CS6 CD, and after downloading a free trial for Premium, nothing works........I tried deleting premium and now I have nothing. I will NEVER agree to CC, it's a marketing tool to lock us into ongoing costs

Anyone else as diappointed in Adobe as I am?

Views

1.3K

Translate

Translate

Report

Report
Community guidelines
Be kind and respectful, give credit to the original source of content, and search for duplicates before posting. Learn more
community guidelines

correct answers 1 Correct answer

Community Expert , Jun 05, 2015 Jun 05, 2015

Cloud takes over https://forums.adobe.com/thread/1584746 may help

Votes

Translate

Translate
Community Expert ,
Jun 05, 2015 Jun 05, 2015

Copy link to clipboard

Copied

Cloud takes over https://forums.adobe.com/thread/1584746 may help

Votes

Translate

Translate

Report

Report
Community guidelines
Be kind and respectful, give credit to the original source of content, and search for duplicates before posting. Learn more
community guidelines
New Here ,
Feb 23, 2023 Feb 23, 2023

Copy link to clipboard

Copied

I need to speak with a specialist 

Votes

Translate

Translate

Report

Report
Community guidelines
Be kind and respectful, give credit to the original source of content, and search for duplicates before posting. Learn more
community guidelines
Community Expert ,
Feb 23, 2023 Feb 23, 2023

Copy link to clipboard

Copied

@SSwan 

 

are you seeing a problem with adobe cc taking over your perpetually licensed cs6?  if so, do you have anything cc installed on your computer now and do you have a current cc subscription?

 

(and these are public forums. don't post personal info.)

Votes

Translate

Translate

Report

Report
Community guidelines
Be kind and respectful, give credit to the original source of content, and search for duplicates before posting. Learn more
community guidelines
Community Expert ,
Feb 23, 2023 Feb 23, 2023

Copy link to clipboard

Copied

Adobe no longer supports CS6

Votes

Translate

Translate

Report

Report
Community guidelines
Be kind and respectful, give credit to the original source of content, and search for duplicates before posting. Learn more
community guidelines
Community Expert ,
Feb 25, 2023 Feb 25, 2023

Copy link to clipboard

Copied

LATEST
quote

I need to speak with a specialist 


By @SSwan

==========

For current product users only:

With a browser that accepts cookies and does not have script blockers, please log-in to your account portal below.
https://account.adobe.com/plans

CONTACT ADOBE SUPPORT:
================
Online Chat: https://helpx.adobe.com/contact.html?rghtup=autoOpen
Twitter: https://twitter.com/adobecare
Phone M-F, during normal business hours: https://helpx.adobe.com/contact/phone.html

 

Legacy Product users can ask this user-to-user community or purchase supported software.

 

Hope that helps.
=============
Beware of fake Adobe reps who may contact you privately offering to sell you software or take control of your computer. It's a scam, run away! Real Adobe employees will never reach out via Outlook, Yahoo, Gmail or Skype.
=============
3 Easy Ways to Identify Genuine Adobe Staff
https://tinyurl.com/10791730

Nancy O'Shea— Product User, Community Expert & Moderator

Votes

Translate

Translate

Report

Report
Community guidelines
Be kind and respectful, give credit to the original source of content, and search for duplicates before posting. Learn more
community guidelines
Guest
Jan 10, 2020 Jan 10, 2020

Copy link to clipboard

Copied

YES!!! It's BS!!! I've been on chat with someone trying to "help" me for 2 hours. I go over and over the same thing, only to come back to the same point-they want me to reinstall Adobe CC. 

Votes

Translate

Translate

Report

Report
Community guidelines
Be kind and respectful, give credit to the original source of content, and search for duplicates before posting. Learn more
community guidelines