I've opened a case and it closed on 27th Nov. Case #0206977633. It's about the ridiculous so-called "insufficient" student id supporting. However, after Adobe received my last supporting document of my student id on Nov 27th, they closed the case but haven't sent me any serial number afterwards till today. I cannot re-open the case anymore and cannot open any new cases neither. Pls anyone can help?
I just simply want my serial no.... which is delayed for half month already..... I'm really angry with the support team as they only let me contact them thru the customer support portal, but it doesn't let me open any cases. how could I further contact them other than by phone? since the idd is very expensive..................... Anyone can help?
Hugo it looks like you were previously denied due to your student ID being expired. For the best assistance, I recommend our chat support at http://adobe.ly/uOBJh0. Our chat representatives can provide a personalized experience to resolve the issue you have described.
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