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mmendescortes
Participant
October 14, 2019
Question

Allowing Creative Cloud and Photoshop on Windows Firewall

  • October 14, 2019
  • 1 reply
  • 3114 views

What binaries should I create a rule for? I'm using Windows 7 Professional SP1 Build 7601 and have absolutely no plans to migrate to Windows 10, buying a Mac is more of an option, as for now I'll be glad with just the firewall rules for CC.

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1 reply

ls_rbls
Community Expert
Community Expert
October 14, 2019

Hi, 

 

Not sure what you meant by creating binaries for your firewall.  But here is a good link:

 

https://community.adobe.com/t5/Get-Started/Creative-Cloud-Firewall-Exception/td-p/7134807

 

As for the CC, you are referrring to the Adobe Creative Cloud desktop app correct?

 

There are different executables that will run continuously in the background when you have this app installed. One of which AcrobatCEF helper that in the case of some macOS versions some daemons that depend on shows inconsistencies, specially over a VPN.

 

So the best approach would be to open a process viewer and pinpoint all the services associated to the CC app, annotate the ports that these services are trying to connect to remotely and open them up in your firewall.

 

If it helps, I was examining a crash dump that a macOS user shared with my and it seems like ports above 50000 are used by this app. That said, is not the app by itself that performs these continuous connection attempts but every other programs that depends on the uodating service, file synchronization to cloud storage services, Google Chrome services, etc.