Inspiring

Question

Always problems to update

Forum|Forum|6 years ago
November 4, 2019
2 replies
3420 views

Hi,

I'm starting to hate Adobe since a few months, I have problems every time I want to make updates of all applications even Creative Cloud. Adobe, are the only applications or software from any compagny that I have difficulty. Now the update today the download of Photoshop it stops at 19%, Bridge at 67%, Lightroom at 43%.

This topic has been closed for replies.

Community Expert

Community Expert

try these, https://helpx.adobe.com/creative-cloud/kb/stop-respoding-downloading-apps.html

if they all fail, using a browser that allows popups and cookies, contact adobe support during pst business hours by clicking here and, when available, click 'chat', http://helpx.adobe.com/x-productkb/global/service-ccm.html

yvondaigleAuthor

Inspiring

I passed 3 hours on the phone with Adobe and no success. I am not happy Grrrrr!

yvondaigleAuthor

Inspiring

Ok, thanks for the update, Yvon. I am sorry that you have faced so many problems.

As an alternative, you may want to try reverting to macOS 10.14. I found two web pages that may be of assistance, Yvon. Please see the following:

I will still update this public discussion once I receive a response to my callback request, Yvon.

Thank you Jeff,

I am with Window 10 not Mac

Community Expert

Community Expert

make sure you have plenty of room on your c drive, no matter which drive you're designating as the install drive.

restart your computer.

retry updating, one program at a time.

yvondaigleAuthor

Inspiring

I update 1 application at the time and I have 524G free on my C drive

Community Expert

Community Expert

restart your computer

update ps only

what exactly is the error message (if there is one)?

do you have a wired stable internet connect?