am trying to install acrobat XI .

[mikeb422]

i need to uninstall acrobat X and when i try i get an error message cant write to acropro.msi and uninstall reverses

[Manish-Sharma]

Hi Mikeb422,

What is the operating system you are working on ?

Could you please let us know the exact error message you get when uninstalling Acrobat ?

Also, please let us know how you are uninstalling the Acrobat ?

Thanks,

Manish Sharma

[mikeb422]

I am using windows 7

I tried to uninstall acrobat X professional with the insatllation program and then i tried unistalling from windows control panel but got the same two error messages.

first error message:

Warning 1910. Could not remove shortcut Adobe Acrobat XPro.Ink. Verify that the shortcut file exists and that you can access it.

the second error message:

Error1316. A network error occurred while attempting to read from the fileC:\Windows\Installer\AcroPro.msi

after the last error message the uninstall reverses

thanks

Michael Burton

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