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Anzeige des Cloud-Clienten leer

lisar22242112
New Here ,
Nov 22, 2019 Nov 22, 2019

Liebe Community,

 

seit einigen Wochen ist die Anzeige meines Applikations-Assistenten weiß (siehe Bild). Ich habe bereits versucht, ihn erneut runter zu laden. Leider finde ich keinen Fehler. Hat jemand eine Idee?

 

VGBildschirmfoto 2019-11-22 um 14.19.26.png

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Creative Cloud , Installation
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Jeffrey_A_Wright Adobe Employee
Adobe Employee ,
Nov 22, 2019 Nov 22, 2019

Vg, sorry you are having problems using your Creative Cloud for Education membership.  I am showing that the computer you are using is able to contact our servers successfully.  Are you using your Education institutions network while downloading, installing, and running the CC applications?

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lisar22242112
New Here ,
Nov 22, 2019 Nov 22, 2019
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In Response To Jeffrey_A_Wright

Hello, sometimes I use my Ed Institutions network, sometimes my private network. So I don't think it's a network thing. 

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