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muazzeze42405377
muazzeze42405377
Participant
Jan 24, 2019 12:02 PM UTC
Answered

api-ms-win-crt-heap-l1-1-0.dll missing warning. Program still not working after installation

Hello,

I tried to install Adobe Creative Cloud on my 64-bit Windows 8.1 computer after formatting it. After my first installation, the program didn't work and gave the "api-ms-win-crt-heap-l1-1-0.dll missing" warning. I went online and downloaded the .dll file in System32 folder. I removed the program, cleaned the temp files and reinstalled. But the program is still crashing and giving the same warning. Any suggestions?

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AxelMattCorrect answer
Community Expert
Jan 24, 2019 3:37 PM UTC

I've found some threads in the Adobe forum. Please check.

error api-ms-win-crt-convert-l1-1-0-dll

I SOLVED the dreaded api-ms-win-crt-runtime-l1-1-0-dll when trying to run photoshop.

My System: Intel i7-8700K - 64GB RAM - NVidia Geforce RTX 3060 - Windows 11 Pro 26H2 -- LR-Classic 15 - Photoshop 27 - Nik Collection 9 - PureRAW 6 - Topaz Photo AI
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4 replies

Community Expert
AxelMattCommunity Expert
Community Expert
Jan 24, 2019 1:04 PM UTC

Do you have download only the DLL or installed the appropriate update?

Please take a look here: Error :api-ms-win-crt-runtime-l1-1-0.dll is missing

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My System: Intel i7-8700K - 64GB RAM - NVidia Geforce RTX 3060 - Windows 11 Pro 26H2 -- LR-Classic 15 - Photoshop 27 - Nik Collection 9 - PureRAW 6 - Topaz Photo AI
muazzeze42405377
muazzeze42405377Author
Participant
Jan 24, 2019 1:56 PM UTC

I have tried to follow the directions and download the update. But it says the  execution file is already being used.

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Community Expert
AxelMattCommunity ExpertCorrect answer
Community Expert
Jan 24, 2019 3:37 PM UTC

I've found some threads in the Adobe forum. Please check.

error api-ms-win-crt-convert-l1-1-0-dll

I SOLVED the dreaded api-ms-win-crt-runtime-l1-1-0-dll when trying to run photoshop.

Translate
My System: Intel i7-8700K - 64GB RAM - NVidia Geforce RTX 3060 - Windows 11 Pro 26H2 -- LR-Classic 15 - Photoshop 27 - Nik Collection 9 - PureRAW 6 - Topaz Photo AI
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