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janiceh76167534
janiceh76167534
Participant
July 2, 2019
Answered

Application manager missing

  • July 2, 2019
  • 2 replies
  • 543 views

Photoshop 2019 stopped working on my Macbook. I’ve reinstalled and installed application manager but it keeps saying app manager is missing. Spent 2 Hours with Adobe support - useless. Can anyone help? £70 wasted

    This topic has been closed for replies.
    Correct answer John Waller

    Photoshop CC 2019 or Photoshop Elements 2019?

    Have you tried uninstalling, running the Cloud Cleaner tool, rebooting then reinstalling?

    Use the Creative Cloud Cleaner Tool to solve installation problems

    2 replies

    T
    Test Screen Name
    Legend
    July 3, 2019

    Did you by any chance install Catalina beta?

    John Waller
    Community Expert
    John WallerCommunity ExpertCorrect answer
    Community Expert
    July 2, 2019

    Photoshop CC 2019 or Photoshop Elements 2019?

    Have you tried uninstalling, running the Cloud Cleaner tool, rebooting then reinstalling?

    Use the Creative Cloud Cleaner Tool to solve installation problems

    janiceh76167534
    janiceh76167534Author
    Participant
    July 4, 2019

    Thank you, that seems to have resolved the problem (fingers crossed!) I just don't understand why two Adobe support helpers could not solve it during the two hours I spent talking to them!

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