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3 replies

Participant
November 14, 2019

I found a solution that worked for me on the updates hanging at 43%.  Sign out of Adobe Creative Cloud.  Do not just close it.  Sign out.  Wait for a minute and then sign back in.  That's it.  Simple solution that worked in my case. 

Arpit Kapoor
Participating Frequently
October 4, 2012

It seems to be an issue with AAM. Lets re-install AAM and then check the same.

> Download and install the Adobe Creative Suite Cleaner Tool: http://www.adobe.com/support/contact/cscleanertool.html

> Extract and run it.

> Select "e" for English.

> Hit "Y" for Yes if asked.

> Select Option 3 for Creative Cloud.

> Then select Option 1 for Creative Cloud Installer.

> Download and Install the latest version of Adobe Application Manager from the below link :

Mac: http://www.adobe.com/support/downloads/detail.jsp?ftpID=4774

Steve Werner
Community Expert
Community Expert
October 2, 2012

I moved this to the Downloading, Installing, Setting Up forum where there are engineers and others who can help you.