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Application Manager says Acrobat X is installed when it isn't.

New Here ,
May 14, 2012 May 14, 2012

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I had CS5.5 installed on my Mac, and then I also installed CS6 via the Creative Cloud and Adobe Application Manger to try it out. After deciding to sign up to the CC license, I used the Adobe uninstaller to delete CS5.5. That went smoothly, but now Acrobat X is gone (as it should be after running the CS 5.5 uninstaller) and the new Adobe Application Manager says that Acrobat Pro X is INSTALLED. I can't seem to find a way to reset AAM and get it to recognize that Acrobat is actually now uninstalled and install it again.

Any thoughts and help on the matter would be appreciated.

Thanks

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May 14, 2012 May 14, 2012

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Run the cleaner tool ,

www.adobe.com/support/contact/cscleanertool.html

and then check in the AAM

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Adobe Employee ,
May 14, 2012 May 14, 2012

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I'm moving this thread over to our installation forum.

For general Creative Cloud Membership questions, here is the FAQ link:

http://www.adobe.com/products/creativecloud/faq.html

-Dave

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