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jfha710
Participant
March 7, 2021
Question

Assertion Error after uninstalling Creative Cloud

  • March 7, 2021
  • 1 reply
  • 1045 views

Hey guys,

 

I uninstalled Creative Cloud using the uninstaller from adobe.com and after uninstalling it I keep getting this window saying there was a Visual C++ Assertion error, where the assertion is vulcan_ I researched and found ou it is because of the Creative Cloud uninstall, the problem is that I have tried what I have found (from re-installing Visal C++ redist to running sfc /scannow with dism), but I keep getting it, any idea how to get rid of this? and why did Creative Cloud messed up this?

 

Thank you.

 

This topic has been closed for replies.

1 reply

kglad
Community Expert
kgladCommunity Expert
Community Expert
March 7, 2021

start here, for Microsoft Visual C++ Runtime Errors: general help: https://helpx.adobe.com/x-productkb/global/troubleshoot-c-runtime-errors-products.html

 

if that fails, repair each vis c++ that you can (uninstall>repair) and update your vis c++.

J
jfha710Author
Participant
March 7, 2021

I did that too, nothing changed, I had to restore my machine from previous backup (with CC in it), so how can I uninstall it without messing up my computer?

 

This is so frustrating.

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