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I do not want to having annual subscription payment taken out automatically. Adobe do not seem to understand what I am talking about.
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https://helpx.adobe.com/creative-cloud/help/manage-cc-individual-membership.html
if that fails to help, using a browser that allows popups and cookies, contact adobe support during pst business hours by clicking here and, when available, click 'chat', http://helpx.adobe.com/x-productkb/global/service-ccm.html
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How come all these old posts are suddenly appearing?
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i didn't notice until you mentioned it. the op was at the top of the queue or, at least, on the first page.