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automatically renewed

New Here ,
Jun 24, 2019 Jun 24, 2019

I had a student adobe creative cloud and it automatically renewed. I really want my money back because its to expensive! Can you help me?

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Creative Cloud
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LEGEND ,
Jun 24, 2019 Jun 24, 2019

Subscriptions renew automatically - it is part of the subscription terms.  No one here can help you - this is a user to user forum.  You need to pursue this thru Adobe customer support.

Contact Support - For the link below click the Still Need Help? option in the blue area at the bottom and choose the chat or phone option...

Make sure you are logged in to the Adobe site, have cookies enabled, clear your cookie cache.  If it continues to fail try using a different browser.

https://helpx.adobe.com/contact.html?step=CCSN_membership-account-payment_cancel-your-membership_sti...

How to cancel your Adobe Creative Cloud plan or membership

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Enthusiast ,
Jun 24, 2019 Jun 24, 2019
LATEST

Check to see if you are elegible for a return

How to cancel your Adobe Creative Cloud plan or membership

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