Being ripped off

Question

I had done a trial for adobe a month ago since it was a free trial and i had given my bank account details as well. I ended the free trial on that very day and it was cancelled. But i checked my account now and found out that they have been taking money off my account. I tried cancelling it but they want to charge me extra 250 pounds. I am really furious in this matter. They are ripping off customers. I didn't even get notification. I want my refund.

LinSims · Answer

This is a public forum, not Adobe support. Users here can't provide support for account, subscription, or billing issues..

Click the following to contact Adobe customer support staff for help: .

https://helpx.adobe.com/contact/support.html.

You must be signed in with your Adobe ID and allow cookies in your web browser for this to work. .

Click the chat icon at the bottom right of the page to open a chat session. Typing AGENT into the chat window should connect you directly to a CSR rather than the AI.

As an alternative, you can go to your account page (https://account.adobe.com/) and scroll down to Contact Adobe under Helpful resources. Once you click that, a panel is displayed with the most common needs, and a phone number is also provided.

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