Billing - annual payment or monthly payments?

[DynamIT]

Hope someone can help me with this.

I've received an invoice last month and also this month to renew. I thought it was a yearly plan.

Description on the invoice is CCSN,ALL,MLP,EER01,MAU,001,N/A,1 YR ED E

To me, it looks like a yearly plan so why am I being billed monthly now?

[John T Smith]

Go to https://accounts.adobe.com/ and click Plans & Products on the top bar

-then click VIEW YOUR PRODUCTS on the right to find a list of your programs

When you subscribe, you may select an annual plan with one yearly payment, or an annual plan with monthly payments

[DynamIT]

Thanks for your reply John.

My plan shows as yearly, but am unsure as to why the invoicing 2 months in a row.

[John T Smith · Accepted solution]

What is the amount of your invoice?

I see one year membership, but nothing about annual or monthly payments

Anyway, this is a public forum, not the link to Adobe support

-other users here can't help with plan payment problems

-please click the link below to contact Adobe staff to help

Be sure to remain signed in with your Adobe ID before accessing the link below

-you must also allow 'cookies' in your web browser for this to work

https://helpx.adobe.com/contact/support.html

[arij2010]

Hi,

You can choose between annual plan paid monthly or annual plan prepaid .CC All applications is about 599$ without VAT .If you paid about 50$ for your first invoice ,it means that you have an annual plan paid monthly .