Billing Support

Well Adobe, you're about to lose a customer. Aside from the fact that you

have the worst customer service imaginable - you need a dedicated support

team for billing issues.

An unauthorized individual cancelled my Acrobat Pro annual subscription. I

became aware of this the moment I received your email informing of such and

offering to let me re-activate my subscription. Here are the issues

1. Your "Re-active" link does nothing other than re-direct me to your

website.

2. You charged me a $22.49 cancellation fee while my account is paid

through 4/30/2017

You will either contact me on this matter - with a resolution or I will

simply file a chargeback with my credit card company. I will also cancel

all of the business subscriptions I have to Adobe products.