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murimessias
Participant
August 21, 2016
Answered

Blank screen Creative Cloud.

  • August 21, 2016
  • 2 replies
  • 256 views

Hello. I have a small issue on Creative Cloud that I can't install my apps in my PC.

Tried a lot of fix that I saw in this forum and nothing happens. Can anyone help me?

I have Windows 10.

The error is that. I can't log in my account.

Thanks !

    This topic has been closed for replies.
    Correct answer Govardhan.V

    If you still face same issue , let us know whether you are using Wireless or Wifi Internet or Wired Ethernet connection.

    If you installed Security suites like Norton , AVG , Mcafee....etc disable their Firewall temporarily and check.

    If there are multiple users logged in to Computer simultaneously , log off other user accounts and check.

    You may also try with steps mentioned in below link, that is for different issue but applies for Spinning wheel issue as well.

    This installation is no longer functional.

    Reference :

    Adobe Creative Cloud desktop app doesn't open or shows a spinning progress wheel

    2 replies

    Govardhan.V
    Govardhan.VCorrect answer
    Participating Frequently
    August 22, 2016

    If you still face same issue , let us know whether you are using Wireless or Wifi Internet or Wired Ethernet connection.

    If you installed Security suites like Norton , AVG , Mcafee....etc disable their Firewall temporarily and check.

    If there are multiple users logged in to Computer simultaneously , log off other user accounts and check.

    You may also try with steps mentioned in below link, that is for different issue but applies for Spinning wheel issue as well.

    This installation is no longer functional.

    Reference :

    Adobe Creative Cloud desktop app doesn't open or shows a spinning progress wheel

    John T Smith
    Community Expert
    Community Expert
    August 22, 2016