Bought wrong version of Elements

Forum|Forum|4 years ago
June 3, 2021
2 replies
311 views

I'm a older person who bought the wrong version of Phtot/Premiere Elements. I bought a Student copy and need a Adult copy. How do I fix this. Amazon does not return software. Is there a code I can buy?

Activation

This topic has been closed for replies.

Phil Pickering

Legend

Amazon do accept returns for software up to 30 days after purchase as long as it hasn't been activated:

Amazon.com Help: About Our Returns Policies

There are a number of other customers in the Q&A section who have made the same mistake and successfully got refunds from Amazon.

Amazon.com: Customer Questions & Answers

Hope that helps 🙂

John T Smith

Community Expert

>Is there a code I can buy?

As far as I know... no... the retail serial number will not work with the education version

Sorry, but you are going to have to buy again, and be sure you buy the correct version

Sign up

To post, reply, or follow discussions, please sign in with your Adobe ID.

Sign in to Adobe Community

To post, reply, or follow discussions, please sign in with your Adobe ID.

Scanning file for viruses.

This file cannot be downloaded