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Bridge CS6 Missing from Master Collection

Explorer ,
Jun 05, 2012 Jun 05, 2012

I installed Master Collection CS6 but noticed that Bridge CS6 was not installed. I reran the installer and checked to see if it was listed as an application available to install and it was not. I checked the website and it shows Bridge being part of MC so I am not sure why it's not installing or not even giving me the option to install. I tried to uninstall everything (using the uninstaller) and start over without any luck.

Here are my system specs:

Mac OS 10.6.8

MacPro 2 x 2.8 GHz Quad Core Intel Xeon

16GB RAM

6.7K
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correct answers 1 Correct answer

Explorer , Jun 06, 2012 Jun 06, 2012

Must have been the installer. I downloaded Photoshop stand alone and it installed fine.

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Adobe Employee ,
Jun 05, 2012 Jun 05, 2012

Bridge is installed with Photoshop CS6. It is not displayed as a seperate application while installing. So, look for Bridge CS6 under the Applications folder and try running it.

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Explorer ,
Jun 05, 2012 Jun 05, 2012

That's the problem Arpit, the application Bridge does not get installed into applications folder. It does not exist on my system even though Photoshop was installed. Any suggestions?

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Jun 05, 2012 Jun 05, 2012

We would require the install logs to locate why the Bridge is not getting installed.

Please check this link to locate the log files:- http://helpx.adobe.com/creative-suite/kb/troubleshoot-install-logs-cs5-cs5.html

Put the log file on "Pastebin.com" and provide the link here for further analysis.

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Explorer ,
Jun 05, 2012 Jun 05, 2012

Here is the logfile on patebin: http://pastebin.com/MNg62VFz

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Jun 05, 2012 Jun 05, 2012

Can you enable the root user account and then install the software (no need to uninstall) and then check.

To enable root user check this link :- support.apple.com/kb/HT1528

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Explorer ,
Jun 06, 2012 Jun 06, 2012

I logged in as root, re-installed, and still no luck with the install.  Here is the log file on pastebin.

http://pastebin.com/9hWrefir

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Jun 06, 2012 Jun 06, 2012

Can you uninstall the " Adobe Air for Apple iOS" and then check.

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Explorer ,
Jun 06, 2012 Jun 06, 2012

I logged in as root, uninstalled Adobe Air for IOS. I then attepted to install PS and it still failed. Any other ideas?

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Explorer ,
Jun 06, 2012 Jun 06, 2012

Is it possible that the installer is bad?

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Jun 06, 2012 Jun 06, 2012

After trying all these steps , I am thinking the same .....Could you download and install the trial version of the Photoshop CS6 and check.

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Explorer ,
Jun 06, 2012 Jun 06, 2012
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Must have been the installer. I downloaded Photoshop stand alone and it installed fine.

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