I installed InDesign CC 2015 2 months ago, on my system it is version 11.3.0.34. What is strange is that Creative Cloud is telling me that InDesign CC 2015 is a required update. What am I to think Adobe, is it me or my newish MacPro that is mad. I know it can't be Adobe because the last thing they want to do is confuse me with updating the same thing 3 times.

Let's go to my favourite program, Illustrator. I persevered with the download bollocks 2 months ago and am running Illustrator CC 2015.3 (system says it is Version 20.0.0). Guess what, clever little Creative Cloud is telling me I need to upgrade to Illustrator CC 2015.3.

Now, I don't know what you people out there think of this little story, me, it just shows you what rot is permeating Adobe, perhaps Warnock and Geschke should fall on their swords and spare us any more misery - hi geeks, you listening????

T

two botts

Participating Frequently

Anyone know of any VERY good class action lawyers There are those that think increasing this string is going to kickstart Adobe into action, nah, not a hope. I've been using illustrator since V1 on a MacPlus, how's that for loyalty, now I cannot stomach the reprobates.

They are the pirates, taking our money on a monthly basis and giving NOTHING in return. Stop paying and our software is gone.

Good one Adobe, hope you are actually bothering to look at this string, you might learn something about business ethics!!!!!!!!

Jeffrey_A_Wright

Community Manager

Luffw what Adobe software or service are you attempting to install? Do you receive a specific error message?

T

Tanja2014

Inspiring

there are dozend of reasons why people need offline installer. and you people at adobe know that very well. :-(

i can post hundreds of these qoutes from prodesign to discussions on photoshop forums but i will only post a random four.

it´s time for adone to listen to it´s customers and not ignore them.

I have the same problem – we have an enterprise account, and I always have issues with updating CC. My colleagues are running OSX Mavericks, I’m on Yosemite – they don’t appear to have any problems updating (neither does my PC), but I have been forced to clean and reinstall CC so many times that I’m now running the old direct download versions for everything. The only update that has worked recently is InDesign. Every time I try to update Photoshop and Illustrator I get error 123 messages and 0% downloads. After the DPS farce, this is really putting me off Adobe – and I’ve used their products for 25 years. I have CS5.5 at home on my MacBook Pro (installed from the DVD) and I’ve NEVER had to uninstall/reinstall/clean it… The current cloud-based delivery system simply isn’t reliable. I’ve lost days of work time though attempting to find a solution for this. It’s not good enough.

It’s a very wrong decision, especially in India where connectivity is not that strong in Rural areas. This was standard practice for me to download upgrades from High-speed internet and then install them on my work PC.
Very wrong … I am a creative cloud user for last 4 years and direct links are of utmost important to me.

I do not understand Adobe’s decision to frustrate its loyal customers. I am a customer of the full CC suite; I have been checking here again and again over the past month, and the direct download links are still not made available! Not every one has a high-speed internet connection, or want to connect one’s main work machine to the internet.

If Adobe estimates they’re getting back more or gaining new customers by preventing piracy than losing existing ones being unable to install/update, it’s your bad I’m afraid to say.

We have not updated any CC apps yet in our company because we need the offline installers.
We also need the small UPDATES to be available OFFLINE.
It is very unsatisfactory how Adobe handles this.
No official word from Adobe.
Do Adobe expect that our IT guys spend time creating Installer packages themselves for distribution?

Jeffrey_A_Wright

Community Manager

Thank you for the feedback Luffw. Error 123 was recently addressed with the release of Creative Cloud desktop app version 3.7.5.251. You can find additional details at Error: Exit Code 123 .

I would also recommend reviewing Release notes for the Adobe Creative Cloud desktop app which discusses all of the recent improvements which have been implemented to the Creative Cloud desktop app.

I do fully understand that you would like to have direct downloads of the latest updates available. If there are any specific errors which are preventing you from downloading the updates then please post them to this discussion.

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