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May 6, 2017
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Buying cc plan from another country

  • May 6, 2017
  • 1 reply
  • 2702 views

I'm from the uk and right now in India . Where should I buy the cc plan from ? The adobe uk or Indian website ? I plan to go back to uk in a months time . So I would need it in both places . The website shows only the Indian store when I open it .

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Correct answer Ned Murphy

If you do not already have an account, I believe your geographic location dictates where you can buy a plan - otherwise people would be bargain shopping around the world based on exchange rates and pricing differences in general.  You likely need to purchase the subscription in India.  If you are from the UK and plan to be back there soon it is better to purchase the full plan when you are there, with an account based on being there.  For the time being, while you are in India consider getting a month to month subscription (not an annual subscription paid monthly) so that you can cancel it anytime without penalty.  It costs a bit more but it is likely the better deal for your current situation.

Creative Cloud pricing and membership plans | Adobe Creative Cloud

Contact support - For the link below click the Still Need Help? option in the blue area at the bottom and choose the chat or phone option...

Make sure you are logged in to the Adobe site, have cookies enabled, clear your cookie cache.  If it fails to connect try using a different browser.

Creative Cloud support (all Creative Cloud customer service issues)

https://helpx.adobe.com/contact.html?step=CCSN_membership-account-payment_change-or-upgrade-your-membership

1 reply

Ned Murphy
Ned MurphyCorrect answer
Legend
May 6, 2017

If you do not already have an account, I believe your geographic location dictates where you can buy a plan - otherwise people would be bargain shopping around the world based on exchange rates and pricing differences in general.  You likely need to purchase the subscription in India.  If you are from the UK and plan to be back there soon it is better to purchase the full plan when you are there, with an account based on being there.  For the time being, while you are in India consider getting a month to month subscription (not an annual subscription paid monthly) so that you can cancel it anytime without penalty.  It costs a bit more but it is likely the better deal for your current situation.

Creative Cloud pricing and membership plans | Adobe Creative Cloud

Contact support - For the link below click the Still Need Help? option in the blue area at the bottom and choose the chat or phone option...

Make sure you are logged in to the Adobe site, have cookies enabled, clear your cookie cache.  If it fails to connect try using a different browser.

Creative Cloud support (all Creative Cloud customer service issues)

https://helpx.adobe.com/contact.html?step=CCSN_membership-account-payment_change-or-upgrade-your-membership