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1

Buying with gift card.

New Here ,
Jan 01, 2018 Jan 01, 2018

So, I want to use Premiere Pro for a month, but not too long ago I got a prepaid gift card of $25. I want to use it, but apparently you can't...? How does this work, kinda annoying that they won't allow me to use this.

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Creative Cloud
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correct answers 1 Correct answer

Community Expert , Jan 01, 2018 Jan 01, 2018

I can't remember anyone else ever asking about using a gift card

This is an open forum, not Adobe support... click below to contact Adobe staff to help

While the forums are open 24/7 you may not contact Adobe support at all times

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https://helpx.adobe.com/contact/support.html

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Community Expert ,
Jan 01, 2018 Jan 01, 2018

Are you sure you were trying to buy a monthly subscription, and not an annual subscription with monthly payments?

Annual vs Monthly https://forums.adobe.com/thread/1926342

If you were not allowed to buy a true monthly subscription, I can only say that Adobe must not allow gift cards (since I don't work for Adobe, that is only a guess)

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New Here ,
Jan 01, 2018 Jan 01, 2018

Yeah, was going for monthly...apparently when you enter card info you have to enter stuff that I can't find info on. Like the card's address and all that. 😕

I just wanted to ask if anyone can confirm that gift/prepaid cards aren't allowed here.

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Community Expert ,
Jan 01, 2018 Jan 01, 2018

I can't remember anyone else ever asking about using a gift card

This is an open forum, not Adobe support... click below to contact Adobe staff to help

While the forums are open 24/7 you may not contact Adobe support at all times

Chat help: Mon - Fri  5am - 7pm  (US Pacific Time) <=== NOTE DAYS AND TIME

Be sure to remain signed in with your Adobe ID before accessing the link below

Creative Cloud support (all Creative Cloud customer service issues)

https://helpx.adobe.com/contact/support.html

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New Here ,
Nov 29, 2024 Nov 29, 2024

Your suggestion to ask Adobe doesn't even help annoyingly. I was just asking Adobe support about gift cards as well and they literally responded to check the website...If I had found it on the website I wouldn't be asking Adobe's staff who apparently has no idea either.

 

When I 1st asked they responded as if I was trying to ask them personally to sell me one. They responded, "I do not have one to sell to you." Then when I rephrased it and said "So Adobe doesn't sell gift cards then?" they just told me to check their site...

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Community Expert ,
Nov 29, 2024 Nov 29, 2024
LATEST

@Dead Set38120492ppaa 

 

this is an old thread with outdated information.

 

what specifically are you asking about?

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New Here ,
May 17, 2020 May 17, 2020

Yes I'm having the same issue

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