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calebsally
Participant
December 20, 2016
Answered

Camera Raw 9.8 link not working

  • December 20, 2016
  • 1 reply
  • 1250 views

I'm trying to download the Adobe Camera Raw 9.8 file from this page: Camera Raw installer for Adobe Photoshop CC and CS6

... but the link to the mac .zip file isn't working.  I successfully downloaded the DNG converter.  But when I've tried to download the camera raw link in Firefox, Safari, and Chrome, it will start downloading for a few seconds, then fail abruptly.

This topic has been closed for replies.
Correct answer kglad

Thanks for your suggestions.  I tried Chrome again (flash player is always enabled in Chrome on both of my macs), but this time I signed in via my adobe.com account per your suggestion.

I clicked the link after signing in, and it still fails after downloading several megabytes out of 272 MB.  It doesn't even get past 20 MB most of the time.


if you trust me, http://www.kglad.com/Files/forums/CameraRaw_9_8.pkg.zip

1 reply

kglad
Community Expert
kgladCommunity Expert
Community Expert
December 20, 2016

both 9.8 download links work for me (10am pst 12/20/16)

try a different browser.

C
calebsallyAuthor
Participant
December 21, 2016

I've tried three different browsers on two different macs, and I even tried downloading it on a pc ... same issue.  It either won't finish downloading (reports "failed"), and on some occasions, the prompt after clicking it to download comes up with an error saying that the source file is not there.

kglad
Community Expert
kgladCommunity Expert
Community Expert
December 21, 2016

i see a download failure if i sign out (of adobe.com) and disable flash player.

i'm not sure if both are needed, but sign in and use a browser with flash player enabled.

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