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Chris ILines
Participating Frequently
August 14, 2013
Answered

Can a single AdobeID have multiple seats?

  • August 14, 2013
  • 11 replies
  • 98977 views

We have 3 users who are running Adobe applications on two computers at the same time.  Will we need to create extra AdobeID's for these users so that they can install Creative Cloud on their 2nd workstations?

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Correct answer Kartikay_Sharma

Thanks for getting back to me, but that is not the question.

Can multiple licenses be installed by a single ID or does each license require an individual ID?

Can a single ID install all ten seats we have?

Thanks


Hi Chris,

IF the product you are running is a Prepetual(Volume) License Then yes , you can use a single Adobe Id for all the Installations or Computer.

But, if the product in question is Creative Cloud Subscription , I am afraid you can purchase a single subscription/seat under a single Adobe ID only .

I hope this would help .

Regards,

Kartikay Sharma

11 replies

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Kartikay_Sharma
Community Manager
Kartikay_SharmaCommunity Manager
Community Manager
August 14, 2013

Hi Chris,

With One Adobe Id you can only have it installed on two computer at the max . If you wish to have the prouduct installed on more then two computers, you can either go for another individual Creative Cloud or Creative Cloud for Teams . Refer to the below mentioned link for further details .

Creative Cloud : http://www.adobe.com/in/products/creativecloud.html?promoid=JQPEQ

Regards,

Kartikay Sharma

C
Chris ILinesAuthor
Participating Frequently
August 14, 2013

Thank you for getting back to me, but that is not the question.

1 person is using 2 computers at the same time, so we have two licenses (seats), one for each computer. Does each one of those seats require a individual Adobe ID, or can both of those licenses (seats) use the same apple ID. Is there a limit to the number of seats an Adobe ID can have?

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Beverley Gray
Community Manager
Beverley GrayCommunity Manager
Community Manager
August 16, 2013

I really appreciate your help, but I don't know how this keeps coming back to the number of installations per seat.

That's not the main topic

This is the question I am trying to confirm:

I am the owner of a company. I have ten seats, and one ID.

Question was "Can I install and activate all ten seats on my single ID?" You said "No"

I have fewer than 10 employees.

So I need to make fake emails and ID's for the seats that I do not have employees for.

Correct?

I'm sure there are many companies in the same position. Is there not a solution for this?

If we deploy installaton from a server? Does that help?

The workstation we deploy to has to have an Adobe ID to activate the software?

What if you have employees that don't have company email?

I am doing this because---

I realize I can do two installs for each seat.

The EUA states that only one of those installations can be launched at a time.

I need each person to have multiple copies of photoshop running at the same time.

I need a seat for each of those according to the EUA.

Your note:

That is true . If you buy a single subscription using any given Adobe Id , you can use the subscriptoin on two different computers at the same time .

But not RUNNING at the same time.

Thanks again for your help


You have a Creative Cloud for Teams membership with 10 seats - correct?

You cannot install and activate all 10 seats using your ID.  As the administrator you would add users to the team by sending them an invite to their email address.  They accept the invite and go to https://creative.adobe.com/ where they log in with their credentials.  This is covered in this doc: http://helpx.adobe.com/x-productkb/policy-pricing/creative-cloud-teams---customer.html

The user will then be able to install the Creative Cloud apps on 2 of their computers and can run the apps at the same time.

If you currently have fewer than 10 employees then you don't need to assign these seats.

Hope this helps

Thanks

Bev

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