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Chris ILines
Participating Frequently
August 14, 2013
Answered

Can a single AdobeID have multiple seats?

  • August 14, 2013
  • 11 replies
  • 99008 views

We have 3 users who are running Adobe applications on two computers at the same time.  Will we need to create extra AdobeID's for these users so that they can install Creative Cloud on their 2nd workstations?

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Correct answer Kartikay_Sharma

Thanks for getting back to me, but that is not the question.

Can multiple licenses be installed by a single ID or does each license require an individual ID?

Can a single ID install all ten seats we have?

Thanks


Hi Chris,

IF the product you are running is a Prepetual(Volume) License Then yes , you can use a single Adobe Id for all the Installations or Computer.

But, if the product in question is Creative Cloud Subscription , I am afraid you can purchase a single subscription/seat under a single Adobe ID only .

I hope this would help .

Regards,

Kartikay Sharma

11 replies

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Kartikay_Sharma
Kartikay_Sharma
Participating Frequently
August 14, 2013

Hi Chris,

With One Adobe Id you can only have it installed on two computer at the max . If you wish to have the prouduct installed on more then two computers, you can either go for another individual Creative Cloud or Creative Cloud for Teams . Refer to the below mentioned link for further details .

Creative Cloud : http://www.adobe.com/in/products/creativecloud.html?promoid=JQPEQ

Regards,

Kartikay Sharma

H
HBLansing
Participating Frequently
August 21, 2013

Ok, my turn:

I manage the systems at a small private photography school.  I own 10 cloud seats.  Four of those seats belong to 4 print/photoshop stations which are and can be used by all of our staff and students for managing the printing to our bank of Epson 4900s.  Three of them belong to systems in classrooms, which will be used by multiple instructors...who are all professionsl photographers/photo-js in their own right and I can't swipe their Adobe IDs to use at the school or I deny them access to their own Cloud subs. 

Three of them I can assign by specific Adobe ID, but then I get to tell the holders of those IDs that I just chewed one of their two legitimate installs og their own cloudware on their home workstation/laptop environments...myself included.

So, if I read this correctly you are telling me to create seven fictitious Adobe IDs in your system and seven fictitious email acocunts to use as sign-ins, and use those seven non-persons to provision team to those seats and to tell three of us we are restricted to one install of our own software or we create fictitious IDs as well.

Are you serious? Whoever dreamed this one up never managed a multi-user/shared system environment in their lives...and apparently neither has anyone up the chain who approved this scheme.

    H
    HBLansing
    Participating Frequently
    August 23, 2013

    Actually, in this case "Customer" isn't vague at all.  It's a very precisely defined term.

    1.5  “Customer” means you and any legal entity that obtained the Software and on whose behalf it is used; for example, and as applicable, your employer.

    In addition, educational licenses are totally different.  They're managed by a different agreement.  While it doesn't really tell you anything other than "ask a reseller" the FAQ for education is here: http://www.adobe.com/products/creativecloud/faq.html#cc-edu. 


    sistermonkey wrote:

    Actually, in this case "Customer" isn't vague at all.  It's a very precisely defined term.

    1.5  “Customer” means you and any legal entity that obtained the Software and on whose behalf it is used; for example, and as applicable, your employer.

    In addition, educational licenses are totally different.  They're managed by a different agreement.  While it doesn't really tell you anything other than "ask a reseller" the FAQ for education is here: http://www.adobe.com/products/creativecloud/faq.html#cc-edu. 

    I see his point; in our school each student has their own license...we pre-bought 1-year packs of student cloud for each of them.  Having said that, they also pay us...as in they are customers...and they also use my print workstations which are running Cloudware under my Team license.  So, am I not allowed to let my customers use my Team-licensed workstations?

    One...of the myriad...problems with the licensing in this fiasco is that there is so much that is not clear.  Under volume licensing I licensed and installed for systems, not IDs.  Anyone who was here, student or staff, was legally entitled to use any of the systems I had CS installed on.  Now?  Well, this and so many other threads here and elsewhere point to the fact that the answers are anything but clear.

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