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Can a single AdobeID have multiple seats?

Forum|Forum|12 years ago
August 14, 2013
11 replies
98997 views

We have 3 users who are running Adobe applications on two computers at the same time. Will we need to create extra AdobeID's for these users so that they can install Creative Cloud on their 2nd workstations?

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Correct answer Kartikay_Sharma

Thanks for getting back to me, but that is not the question.

Can multiple licenses be installed by a single ID or does each license require an individual ID?

Can a single ID install all ten seats we have?

Thanks

Hi Chris,

IF the product you are running is a Prepetual(Volume) License Then yes , you can use a single Adobe Id for all the Installations or Computer.

But, if the product in question is Creative Cloud Subscription , I am afraid you can purchase a single subscription/seat under a single Adobe ID only .

I hope this would help .

Regards,

Kartikay Sharma

Show previous replies

Kartikay_Sharma

Participating Frequently

Hi Chris,

With One Adobe Id you can only have it installed on two computer at the max . If you wish to have the prouduct installed on more then two computers, you can either go for another individual Creative Cloud or Creative Cloud for Teams . Refer to the below mentioned link for further details .

Creative Cloud : http://www.adobe.com/in/products/creativecloud.html?promoid=JQPEQ

Regards,

Kartikay Sharma

C

Chris ILinesAuthor

Participating Frequently

Thank you for getting back to me, but that is not the question.

1 person is using 2 computers at the same time, so we have two licenses (seats), one for each computer. Does each one of those seats require a individual Adobe ID, or can both of those licenses (seats) use the same apple ID. Is there a limit to the number of seats an Adobe ID can have?

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H

HBLansing

Participating Frequently

Hi Chris ILines

In response to post 34.

From the FAQ: http://www.adobe.com/uk/products/creativecloud/faq.html

Can I use the software I download from Creative Cloud on multiple computers?

Yes, you can install and activate Creative Cloud desktop applications on two computers, regardless of operating system, for the individual associated with the Creative Cloud membership. See the product license agreements page for more information.

You said "NOW YOU ONLY NEED 5 SEATS TO RUN 10 WORKSTATIONS." This would only apply if you only had 5 users. Creative Cloud for Teams follows a named user deployment model, which means that all users are expected to have their own license.

Thanks

Bev

Beverley Gray wrote:
Hi Chris ILines
In response to post 34.
From the FAQ: http://www.adobe.com/uk/products/creativecloud/faq.html
Can I use the software I download from Creative Cloud on multiple computers?
Yes, you can install and activate Creative Cloud desktop applications on two computers, regardless of operating system, for the individual associated with the Creative Cloud membership. See the product license agreements page for more information.
You said "NOW YOU ONLY NEED 5 SEATS TO RUN 10 WORKSTATIONS." This would only apply if you only had 5 users. Creative Cloud for Teams follows a named user deployment model, which means that all users are expected to have their own license.
Thanks
Bev

Bev,

Hang on a sec, I own ten seat of Team. And as I have said here I will have multiple users of those seats in the environment I previously described in this thread. I am now hearing 10 IDs for my ten seats...but I will not have a separate Team seat for an instructor who is in my school for two weeks (and at the same time they are there, the workstation being in use by two..perhaps three...other instructors at other times in the day).

Noiw, as I have clearly stated my environment, I am going to deploy it with the two real persons I have already assigned team membership to and the remaining 8 systems will be run by four "dummy" accounts. Enough of the confusion and conflicting messasges.

I know you folks from Adobe who are posting here didn't create the problem...but rest assure it is, in fact, a problem. This never should have happened, and Team should have been as easily manageable (for us, not for Adobe...us...the customers) as volume licensing was. It could have been. It still could be. It should be.

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