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Can't activate lightroom 4 on new m2 macbook air

New Here ,
Sep 05, 2022 Sep 05, 2022

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I recently purchased a M2 Macbook Air from apple, but am trying to transfer Lightroom 4 from my old 2010 Macbook Pro and the serial number is not being recognized. The Adobe Virtual Assitant suggested my Lightroom may be an "end of life product" and my no longer be supported by Adobe and/or Apple. Is there anything I can do about this? Or get credit towards a newer lightroom that would be compatible with my M2 Macbook? 

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Activation , Installation

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New Here ,
Sep 05, 2022 Sep 05, 2022

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I have tried deactivating the lightroom on my old device but unfortunately the "help" button does not offer a option to "deactivate" (see attached photo) 

help button.png

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Community Expert ,
Sep 05, 2022 Sep 05, 2022

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quote

I have tried deactivating the lightroom on my old device but unfortunately the "help" button does not offer a option to "deactivate"

 

That's because the old Lightroom (versions 1-5, pre-Classic) did not include activation until version 6.0 so there is nothing to de-activate on version 4 (2012).

 

Nevertheless, as @Nancy OShea says, time to subscribe to one of the Cloud Photography Plans on your M2.

https://www.adobe.com/creativecloud/photography/compare-plans.html

 

Note that there are now two versions of Lightroom: Lightroom (Cloud) and Lightroom Classic (catalog-based).

The catalog-based Lightroom 4 you're used to is now known as Lightroom Classic.

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Community Expert ,
Sep 07, 2022 Sep 07, 2022

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LATEST

Beware of fake Adobe reps who may contact you privately offering to sell you software or take control of your computer. It's a scam, run away! Real Adobe employees will never reach out via Outlook, Yahoo, Gmail or Skype.
=============
3 Easy Ways to Identify Genuine Adobe Staff
https://tinyurl.com/10791730

 

Nancy O'Shea— Product User, Community Expert & Moderator

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Community Expert ,
Sep 05, 2022 Sep 05, 2022

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LR 4 is ancient.  Your new computer is lightyears ahead of that software and thus totally incompatible.   You need new software. 

 

Creative Cloud Photography Plan (approx $10/month for 12 months). Includes the following:

  • Photoshop CC and Photoshop on iPad
  • Camera Raw
  • Lightroom on desktop, mobile and the web
  • Lightroom Classic
  • Portfolio website + hosting
  • Adobe Express (free starter plan)
  • Bridge
  • 20 GB cloud storage (upgradable to 1 TB).
  • Free upgrades for paid subscribers

https://www.adobe.com/creativecloud/photography.html

Hope that helps.

 

Nancy O'Shea— Product User, Community Expert & Moderator

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LEGEND ,
Sep 06, 2022 Sep 06, 2022

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New mac need new apps. (Specifically, APPLE blocked all apps older than 2019 when it released Catalina). It needs to be in the budget. It's all part of the Joy Of Mac.

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LEGEND ,
Sep 07, 2022 Sep 07, 2022

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Lightroom 4 will not run on any current Mac models. You will need a subscription to the current CC version.

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