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Can't Cancel Free Trial

New Here ,
Feb 04, 2020 Feb 04, 2020

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Hello,

 

I can't find a way to cancel my free trial. I signed up as a student but can't access any support via the Enterprise Support link...it says I don't have access.  I am within my free trial period will not be needing the suite of apps. I have signed up for Creative Cloud All Apps. 

 

Can someone please cancel my trial?????

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LEGEND ,
Feb 05, 2020 Feb 05, 2020

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Go to the Main Adobe website, adobe.com, Sign In with the Email address and password used for your Adobe ID and then "Manage your Account" then on that page you should see Cancel your plan button. If you don't then then click View Plan Details button and then Cancel Plan.

 

2019-12-29 13_36_07-Adobe Account.png

 

 

2019-12-29 13_34_59-Adobe Account.png

 

 

If none of that is there then you need to contact the IT department of your school, and or whatever department in your school, that handles all of the Adobe subscription stuff.

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