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Participant
February 23, 2015
Question

Can't complete Lightroom install! Please help

  • February 23, 2015
  • 1 reply
  • 177 views

I am trying to download Lightroom with Creative Cloud.  It is giving me this error log:

Exit Code: 7

Please see specific errors below for troubleshooting. For example, ERROR:

-------------------------------------- Summary --------------------------------------

- 0 fatal error(s), 3 error(s)

----------- Payload: Adobe Photoshop Lightroom 5 5.7.1.0 Adobe_Lightroom_x64.msi_5.7.1 -----------

ERROR: Error 1935.An error occurred during the installation of assembly component {6435B7C0-E0C8-3EA2-91AE-7640034EAFCE}. HRESULT: 0x8007054F.

ERROR: Install MSI payload failed with error: 1603 - Fatal error during installation.

MSI Error message: Error 1935.An error occurred during the installation of assembly component {6435B7C0-E0C8-3EA2-91AE-7640034EAFCE}. HRESULT: 0x8007054F.

ERROR: Third party payload installer Adobe_Lightroom_x64.msi failed with exit code: 1603

I have uninstalled and reinstalled the .NET framework, which got it from 42% downloaded to 84%, but then it errors again.  I disabled my antivirus.  What can I do next?  Thanks!

    This topic has been closed for replies.

    1 reply

    kglad
    Community Expert
    Community Expert
    February 23, 2015

    uninstall win update KB 2918614.

    Participant
    February 24, 2015

    thank you!  install complete!

    kglad
    Community Expert
    Community Expert
    February 24, 2015

    you're welcome.