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Can't download Photography Plan Bundle Apps?

New Here ,
Nov 15, 2022 Nov 15, 2022

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I just purchased the Lightroom/Photoshop Photography Bundle (20 GB) but the apps are not showing up for me to download in Creative Cloud, and when I tried the download link from the email saying my plan was all set to use, it brings me to the Photoshop purchase page, although I already have started paying for the bundle plan. Is there a way to fix this?

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Activation , Creative Cloud , Installation

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correct answers 1 Correct answer

New Here , Nov 15, 2022 Nov 15, 2022

nevermind, I got it to work. Had to sign out and back in a few times but they finally showed up to install instead of buy.

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New Here ,
Nov 15, 2022 Nov 15, 2022

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nevermind, I got it to work. Had to sign out and back in a few times but they finally showed up to install instead of buy.

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Community Expert ,
Nov 16, 2022 Nov 16, 2022

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for others,

 

start here - https://helpx.adobe.com/manage-account/kb/stop-creative-cloud-trial-mode-after-purchase.html

 

if that fails, proceed to these steps - https://helpx.adobe.com/enterprise/kb/resolve-trial-and-license-expired-errors.html

 

if those all fail, change your cc language.  eg, try international english

 

if that fails, change the install location

 

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