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Can't find Premier Pro app on computer [was: pls help!!!!]

New Here ,
Sep 01, 2017 Sep 01, 2017

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i installed adobe premiere pro by using creative cloud it says installed but i cant find app anywhere just can see in control panel to uninstall.

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correct answers 1 Correct answer

Community Expert , Sep 01, 2017 Sep 01, 2017

If Windows, do you have the required 64bit version of Windows?

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Adobe Employee ,
Sep 01, 2017 Sep 01, 2017

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Hi Tu63549874,

As you have mentioned you can see the app in the control panel which means it is installed, to check if it was successfully installed or not please try to launch it from within the Creative Cloud desktop app: Go to> Creative Cloud desktop app> Apps> Click on Premiere Pro CC 2017.

If it launches then please pin it to your task bar to launch it directly from there in future, if it doesn't then that means it was not installed successfully and the app is corrupted, i would recommend you to uninstall and reinstall the app.

Let us know if this helps.

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New Here ,
Sep 01, 2017 Sep 01, 2017

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i tried everything u said and didnt worked, thx anyway

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Community Expert ,
Sep 01, 2017 Sep 01, 2017

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If Windows, do you have the required 64bit version of Windows?

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New Here ,
Sep 01, 2017 Sep 01, 2017

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nope mine is 32 bit

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Community Expert ,
Sep 01, 2017 Sep 01, 2017

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Premiere Pro will not install or run on 32 bit operating systems. It is 64 bit only.

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Community Expert ,
Sep 02, 2017 Sep 02, 2017

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For a 32bit Windows, check to see if Amazon is still selling Premiere Elements version 14 (NOT 15, it is also 64bit)

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