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barnabyj45303728
Participant
December 3, 2015
Answered

Can't find serial number Lightroom 5

  • December 3, 2015
  • 2 replies
  • 584 views

My PC died so I need to re-install Lightroom on my new computer. There is no serial number in the email from the vendor (PC World). There is no product registered in My Account on Adobe website. I can't access the dead computer.

    This topic has been closed for replies.
    Correct answer Sheena Kaul

    Hi,

    Please refer to the help document below:

    Find your serial number quickly

    In case of the volume license product, please refer: Adobe Licensing Website | Serial numbers | Orders | Accounts

    Regards,

    Sheena

    2 replies

    Sheena Kaul
    Sheena KaulCorrect answer
    Legend
    December 24, 2015

    Hi,

    Please refer to the help document below:

    Find your serial number quickly

    In case of the volume license product, please refer: Adobe Licensing Website | Serial numbers | Orders | Accounts

    Regards,

    Sheena

    Mohit Goyal
    Community Manager
    Community Manager
    December 3, 2015

    Moved to Adobe Creative Cloud

    Thanks,

    ~Mohit