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A
Anonymous
May 21, 2012
Answered

Can't finish Photoshop Installation, keeps asking me to insert Disc 1

  • May 21, 2012
  • 1 reply
  • 2581 views

I have to restore my computer back to factory condition recently, and had to reinstall my Photoshop CS5.1 by upgrade, which I downloaded again from site using Akamai installer.  I get stuck at "Please insert Photoshop CS5.1 Disc 1" because I do not have the disc.  Is there any way I can complete installation?  I have the serial numbers for both my Photoshop CS5.1 upgrade and CS2.

Thanks!

    This topic has been closed for replies.
    Correct answer Mylenium

    Uninstall every bit of Adobe software on your system, run the Creative Suite Cleaner Tool, install again in proper order. You have installed anotehr Adobe software from CD/DVD and it's messing up the installer.

    Mylenium

    1 reply

    Mylenium
    MyleniumCorrect answer
    Legend
    May 21, 2012

    Uninstall every bit of Adobe software on your system, run the Creative Suite Cleaner Tool, install again in proper order. You have installed anotehr Adobe software from CD/DVD and it's messing up the installer.

    Mylenium

    A
    Anonymous
    May 22, 2012

    Did exactly what was suggested, and by golly, it works!  Thank you so much!

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