Can't instal photoshop CS5 extended because of "subscription error"?

[DebodeQ]

Hi everyone!

I recently downloaded Photoshop CS5.1 on adobe.com and everything went well. I entered my serial number but at the end of the installation it says:

"We are unable to start your subscription for Adobe Photoshop CS5.1 Extended Subscription Edition". It forces me to close the window and I just can't instal the program.

Has anyone got an idea what this is and means? And how can I fix this so I can finally use photoshop???

Thanks!

DebodeQ

[Preran]

I'd suggest that you contact Customer Support (http://www.adobe.com/aboutadobe/contact.html). Use any of the options on this page to get in touch with a customer support person.