Can't install After Effects

Community Beginner ,
Jun 16, 2017 Jun 16, 2017

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I just recently reinstalled my OS (Windows 10) and i was installing the creative cloud apps, no problems there, except for AfterEffects. When attempting to install i just get an error:

Exit Code: 176

-------------------------------------- Summary --------------------------------------

- 2 fatal error(s), 0 error(s), 0 warnings(s)

FATAL: Can't install to a network location

FATAL: Error occured in install product workflow with error code 176 error message

-------------------------------------------------------------------------------------

I have not changed the default install location and do not have any network drives mapped to my computer to start with. I have plenty of room on my C drive. I changed the install location to my second hard drive and again all the programs but After effects. I tried installing using the offline installer as suggested on another post but that gets me another error 182. I uninstalled everything and used the Adobe Creative Cloud Cleaner tool, then i reinstalled everything and still After effects give me the same error. I'm thinking perhaps something to do with the Registry but i don't know too much about that.

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correct answers 1 Correct answer

Adobe Community Professional , Jun 17, 2017 Jun 17, 2017
if you followed all steps exactly, using a browser that allows popups and cookies,  contact adobe support during pst business hours by clicking here and, when available, click 'still need help', http://helpx.adobe.com/x-productkb/global/service-ccm.html

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Adobe Community Professional ,
Jun 17, 2017 Jun 17, 2017

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uninstall everything cc including preferences, https://helpx.adobe.com/creative-cloud/help/uninstall-remove-app.html

then uninstall the cc desktop app, https://helpx.adobe.com/creative-cloud/help/uninstall-creative-cloud-desktop-app.html

clean your computer of cc files per http://www.adobe.com/support/contact/cscleanertool.html

restart your computer (don't skip this)

reinstall the cc desktop app, https://creative.adobe.com/products/creative-cloud.

if you're unable to install the cc desktop app at this stage, use an administrator account (solution 3 here, https://helpx.adobe.com/creative-cloud/kb/creative-cloud-missing-damaged.html)

use the desktop app to install your cc programs/trials

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Community Beginner ,
Jun 17, 2017 Jun 17, 2017

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I tried this before because i saw it on another fourm post and it did not help.

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Adobe Community Professional ,
Jun 17, 2017 Jun 17, 2017

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if you followed all steps exactly, using a browser that allows popups and cookies,  contact adobe support during pst business hours by clicking here and, when available, click 'still need help', http://helpx.adobe.com/x-productkb/global/service-ccm.html

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New Here ,
May 17, 2018 May 17, 2018

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New Here ,
Feb 19, 2022 Feb 19, 2022

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A garbage software. I downloaded After Effects and opened it multiple times. Nothing happened. Simply a peice of garbage!!!  

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