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Can't install bc it want sign in during install and social sign in is broken....

New Here ,
Jul 04, 2022 Jul 04, 2022

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Can't sign in with google during install, and can't install at all. Same with Creative Cloud

Screenshot 2022-07-04 at 15.40.55.png

I'm posting in this forum again with frustration and disbelief that this is Adobe. Hope this year this will be resolved, bc it would be nice to view my old XD designs. *I need to pay xd2figma and migrate*

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Adobe Employee ,
Jul 04, 2022 Jul 04, 2022

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Hi there, 

 

We're sorry for the inconvenience. 

 

Would you please try the steps shared in this link for help:https://helpx.adobe.com/in/x-productkb/global/resolve-social-sign-in-errors.html.

 

Do let us know the outcome. 

 

 

Thanks 

Kanika 

KS

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New Here ,
Jul 05, 2022 Jul 05, 2022

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Nothing from the article was helpful! I get the error you see on the screen it has nothing to do with what you linked

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Adobe Employee ,
Jul 05, 2022 Jul 05, 2022

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Hi there, 

 

Did you check the firewall settings? Do you have antivirus on your machine?

KS

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