in these days I tried to install the Creative Cloud app but without success. I already tried this Adobe Creative Cloud desktop app doesn't open or shows a spinning progress wheel and this Utilizzo di Creative Cloud Cleaner Tool per la risoluzione dei problemi di installazione but I still have the same problem. Here there are some screenshots:
if that fails, follow solutions 2 and 3 here:
Thank you, I've tried it but nothing change.
uninstall everything cc including preferences, https://helpx.adobe.com/creative-cloud/help/uninstall-remove-app.html
then uninstall the cc desktop app, https://helpx.adobe.com/creative-cloud/help/uninstall-creative-cloud-desktop-app.html
clean your computer of cc files per http://www.adobe.com/support/contact/cscleanertool.html
restart your computer (don't skip this)
reinstall the cc desktop app, https://creative.adobe.com/products/creative-cloud.
if you're unable to install the cc desktop app at this stage, use an administrator account (solution 4 here, https://helpx.adobe.com/creative-cloud/kb/creative-cloud-missing-damaged.html)
use the desktop app to install your cc programs/trials
I have had the same problem for months now. This solution offered does not work. Adobe simply has terrible support. There is no way to contact directly through chat.
using a browser that allows popups and cookies, contact adobe support during pst business hours by clicking here and, when available, click 'chat', http://helpx.adobe.com/x-productkb/global/service-ccm.html
I agree I worked with a tech after waiting days an it worked... for TWO DAYS. Now I'm back uninstalling and getting stuck at 78%
So I had this problem and none of the solutions worked since I was installing this on my daughters computer which has a whole bunch of child blockers on it and the one thing that helped was installing as administrator, just right click on creative cloud and install as Admin, worked like a charm, I don't know if the Ad blockers being disabled helped but if installing it as Admin doesn't work, follow the other solutions as well, goodluck!
I can't find the right section.
click cc > one of the programs you purchased > download and install > chat
click on the gray when you see (what appears to be) a modal window.
The gray box takes me here
try a different browser.
Are you just kidding or what? You've used my same browser!
if you think i'm kidding and spending my time trying to help for my own enjoyment, you can ignore me.
maybe someone else can help you.
Does anyone know if the SSE2 is important and maybe there is something to be activated in the bios? I have an AMD Ryzen 7 2700. And then, does it make sense to try and install Adobe CC in a Virtual Machine?