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markerline
markerline
Inspiring
May 12, 2012
Answered

Can't install Flash Builder 4.6 MC CS6

  • May 12, 2012
  • 4 replies
  • 8320 views

I have the following conflict when trying to install Flash Builder as part of the Master Collection CS 6 installation upgrade from CS 5.5 .  As far as I know I only have FB 4.5 and FB 4 installed on the computer as well as a version of Edge Preview.  Why am I getting this error?  I have tried to run a cleanup tool but it does not produce an XML file as the readme says it should and it does not solve the conflicting message even after system restart.

This topic has been closed for replies.
Correct answer mubhcaeb78

Close anything Adobe.

Goto:

C:\Program Files (x86)\Common Files\Adobe\caps

Rename Media_db.db and pdb.db to something else.

Relaunch Installer.

4 replies

J
JasonHeffner
Participant
July 28, 2012

Another work-around I found is to install in Trial mode then activate your license after the install. I finally chose Trial and the message didn't come up.

M
mubhcaeb78Correct answer
Participant
May 14, 2012

Close anything Adobe.

Goto:

C:\Program Files (x86)\Common Files\Adobe\caps

Rename Media_db.db and pdb.db to something else.

Relaunch Installer.

M
msinstadt2
Participant
May 15, 2012

I had been struggling with this issue for days and no one seemed able to help me, changing the file names solved it.  Thank you!

Z
zhizn
Participant
May 12, 2012

Same problem here. OSX 10.7.3, all old versions of builder were uninstalled, cleaner tool showes nothing builder related.

Arpit Kapoor
Arpit Kapoor
Participating Frequently
May 12, 2012

Seems you still have some pre-release or beta application installed.

Try uninstalling the application completely from Control Panel and run the Cleaner Tool to remove the unwanted files and folders.

P
ppere
Known Participant
May 12, 2012

I have the same issue. Cleaner tool does not hetl, at least in my case. Do you mean that the whole CS5.5 Master Collection should be uninstalled? I have tried everything else:

  1. I tried to uninstall, but Flash Builder was not listed among the programs, maybe I have uninstalled it earlier or it is inclkuded in CS5.5
  2. I deleted all Flash Builder related files, no help
  3. Then I deleted all Flash Builder related registry entries, no success
  4. Finally I downloaded the cleaner tool, its action options do not include anything Flash Builder Releted.

I simply can't get rid of the conflicting version

Arpit Kapoor
Arpit Kapoor
Participating Frequently
May 12, 2012

In that case, I recommend our chat support at http://adobe.ly/yxj0t6. Our chat representatives can provide a personalized experience to resolve the issue you have described.

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